University of Louisville

Education

The University of Louisville's College of Business houses the Yum! Center for Global Franchise Excellence, launched in 2021 with Yum! Brands, Inc. as the first franchising-focused business program of its kind at a U.S. public university. The center offers franchise education at the undergraduate, graduate, and executive (non-credit) levels, including a franchising track in the Bachelor of Business Administration and a Franchise Management Certificate.

Visit website

From University of Louisville

Kathleen Gosser
Yum! Brands Associate Professor of Franchise Management Practice at University of Louisville

University of Louisville on Harmonyze

WebinarApril 30, 2026
The Field Is the R&D Team: Kathleen Gosser on how franchisors find, prove, and scale what works
Kathleen Gosser, Ph.D. — Associate Professor of Franchise Management Practice at the University of Louisville and Director of the Yum! Center for Global Franchise Excellence — unpacks a simple idea that the best franchise systems never forget: The field is the R&D team.

Ready to see Harmonyze in action?

Coaching that fits how your brand actually runs

See how franchise brands turn their operating data into guidance their coaches can use.

Book a demo Browse webinars

University of Louisville

From University of Louisville

University of Louisville on Harmonyze

The Field Is the R&D Team: Kathleen Gosser on how franchisors find, prove, and scale what works

Coaching that fits how your brand actually runs