From the field
The coaches and field leaders who turn a priority into a visit, a plan, and a result. Spotlights, in their own words.
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In this FBC Spotlight, we’re excited to recognize Korrie Bovee, Senior Manager, Franchise Business Consultant at European Wax Center, who brings nearly 13 years of brand experience supporting franchisees across a multi-state network.
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In this FBC Spotlight, we’re excited to recognize Emma Fracassi, a Senior Franchise Business Consultant at Goldfish Swim School Franchising, LLC who has spent more than three years supporting franchisees and building strong relationships across the network.
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In 2025, Donald’s team had to navigate a transition on the field team. The network stayed the same. Expectations stayed the same. But almost overnight the need for more focused, consistent performance coaching increased.
See what a coaching visit looks like when the brief is already written and the priority is already named.