All people
Donald McConnell
Sr. Director of Field Ops at Heights Wellness Retreat
Donald McConnell is Senior Director of Field Operations at Heights Wellness Retreat. When the field team lost a coach in 2025, he kept coaching standards consistent across the network rather than rushing to hire, using performance data to decide which locations genuinely needed attention and to bring clear priorities into every conversation.
Ready to see Harmonyze in action?
Let's continue the conversation
Whether you're exploring how AI can support your franchise teams or want to join a future conversation, we'd love to hear from you.