Potbelly
Potbelly is a U.S. fast-casual restaurant chain serving toasted sandwiches, wraps, salads, soups, shakes and cookies, with dine-in, takeout, delivery, catering and app ordering. Founded in Chicago in 1977, it operates more than 450 shops in the United States, including more than 105 franchised shops.
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Potbelly on Harmonyze
Webinar
Fireside Chat | Unit Economics: An Executive Perspective with Potbelly, Goldfish Swim Schools, & CHHJ
A unit can post strong profit and still be quietly deteriorating. Three franchise executives on how to tell the difference: Matt Davis (CFO, Goldfish Swim School), Jennifer Durham (SVP, Potbelly), and Dan Whalen (SVP of Operations, College Hunks Hauling Junk) sit down with Gary Liskovich (CEO, Harmonyze) for a conversation that dives into it.
Webinar
Profitability Is the Strategy: Jennifer Durham on Why Franchise Growth Starts at the Unit Level
In this webinar, Gary Liskovich (CEO of Harmonyze) sits down with Jennifer Durham, a longtime franchise development leader who has helped scale brands like Checkers & Rally’s, Cooper’s Hawk, and Hand & Stone. They unpack a simple but often overlooked truth in franchising: profitability isn’t a downstream outcome of growth — it’s the foundation of it.
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