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19 min
Your Customers Are Coaching You: Brynn Gibbs on Using reviews and context to improve execution
Featuring
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Brynn Gibbs
Founder & CEO at Consumer Fusion
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Gary Liskovich
CEO at Harmonyze
About this webinar
In this webinar, Gary Liskovich, CEO of Harmonyze, sits down with Brynn Gibbs, Founder & CEO of Consumer Fusion, to explore how customer feedback has become one of the most powerful inputs for performance coaching. They discuss how reviews and reputation data move beyond marketing – shaping execution, coaching conversations, and revenue outcomes across multi-unit brands – and where AI can automate insight while humans stay in the loop.
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