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34 min
Performance Coaching vs Support Coaching: Michael O’Driscoll on the differences & the maturity curve
Featuring
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Michael O’Driscoll
COO at Homefront Brands
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Gary Liskovich
CEO & Co-Founder at Harmonyze
About this webinar
In this webinar, Michael O’Driscoll (COO, Homefront Brands) and Gary Liskovich (CEO, Harmonyze) break down a distinction most franchise systems feel as they scale—but rarely name clearly: Support Coaching vs. Performance Coaching. Support coaching keeps the system stable: answering questions and resolving tickets. Performance coaching is different: designed to systematically improve unit economics, consistency, and repeatability across the network.
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